Parcels are sent via courier companies (GLS and DHL), as well as via post office.
We do our best for the ordered items to reach our client as soon as possible. Orders placed up to 12:00 A.M. are realized on the same day. Orders made after 12:00 A.M., as well as on Saturdays, Sundays, and bank holidays are realized on the next working day. Parcels sent to Germany, Great Britain, and France are exceptions from the above rule. Orders from such countries are realized by taking advantage of our local warehouses located in said countries and are sent to clients within 2 working days from the moment of order placement.
We offer our clients free shipping to Germany, Great Britain, Czech Republic, and Slovakia. The cost of shipping items to other countries is provided after adding desired items to the cart ad selecting the country of delivery.
Clients from outside the European Union may be charged extra by the local customs. In the case of the necessity of undertaking such a fee, all costs are to be covered by the buyer.
Delivery time to individual countries is as follows (working days):
- Czech Republic, Germany, Slovakia: 1 - 2
- Austria, France, Great Britain, Lithuania: 3 - 4
- Belgium, Netherlands: 4 - 5
- other European countries: 6 - 12
14 - 22
- Hong Kong, Israel, Malaysia: 9 - 12
- Japan, Singapore, South Korea, Thailand: 11 - 14
- other Asia countries: 14 - 22
Australia and Oceania:
20 - 26
Canada, USA: 12 - 15
Mexico: 16 - 22
other countries - 20 - 26
Brazil: 13 - 17
other countries: 20 - 25